BASF: Efficient Management of Sales Processes With an OpenText Documentum D2 Solution

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Challenge

BASF SE‘s Sales and Contracting units are responsible for handling internal and external sales of technical equipment and engineering services. The customer enquiries, quotations, internal calculations, contracts and numerous correspondences that have been created have mostly been filed in paper form so far. Working together on these documents was cumbersome. The aim of the units was to replace the existing sales and contracting processes with paperless procedures and to simplify management of sales transactions.

Client

BASF SE

Partner

OpenText

Technology / Services

OpenText Documentum
»The OpenText Documentum D2-based fme solution accompanies and facilitates our sales processes. It accelerates the daily work of our sales and contracting units enormously and impresses with a high level of adaptation to the business processes. The functionality and surface of the application is also individually adapted to the different needs of the respective subject area.«
Pascal Biada, Contracting and Service Charging, BASF SE

Case Study| BASF: Efficient Management of Sales Processes With an OpenText Documentum D2 Solution